Return & Refund

We offer a 30-day return policy for items that are unused and returned in their original packaging.
Please note that we do not accept returns or issue refunds for items that have been used, worn, or damaged due to normal wear or misuse.

To initiate a return, please email us at (support@bexor.co) within 30 days of delivery. Include your order number and the reason for your return. All returns must be approved by our team before being sent back. Returns without prior approval, submitted outside the return window, or lacking a valid reason may be subject to a restocking fee of up to 25%.

Customers are responsible for return shipping costs, unless the item was received damaged. Original shipping fees are non-refundable. Be sure to include your order number and name inside the return package to help us process it faster.

Once we receive your returned item(s), please allow up to 10 business days for inspection. If approved, your refund will be processed within up to 40 business days. If you haven’t received your refund after confirmation, we recommend contacting your financial institution directly.

Please note: We do not reimburse any fees related to currency exchange or international transactions.

Damaged Items

We take care to ensure all items are well-packaged. If your product arrives with physical damage or a manufacturing defect, please contact us within 48 hours of delivery.

To report a damaged item, email us at (support@bexor.co) with your order number and clear photos of the damage. If eligible, we’ll gladly send a replacement at no extra cost.

Please note: Minor shipping-related packaging damage (e.g. dented boxes) is not considered product damage.
We do not accept returns or offer refunds for items damaged due to regular use, wear and tear, or misuse.